Null exception when call new Document() method

Aspose.PDF Product Family
1

We are using the version of 22.6, and for some pdf files when we call the new Document(…) it throws null exception, we verified the file exists without locks.
here is my stock trace
at #=z4FTteMyuNTbEeQOt3Yq8dROa5FFvwa2mAQ==.#=z40sJF35YA5cH()
at #=z4FTteMyuNTbEeQOt3Yq8dROa5FFvwa2mAQ==.#=zk2InxLWz__kO()
at Aspose.Pdf.DestinationCollection.#=z2S47uYQ=()
at Aspose.Pdf.DestinationCollection…ctor(Document #=zVIeMGZQ=)
at Aspose.Pdf.Document.#=z2S47uYQ=()
at Aspose.Pdf.Document.#=z2S47uYQ=(String #=ziMfAifQ=, String #=zMP_tp0E=)
at Aspose.Pdf.Document…ctor(String filename)
at
…/GenerateReportWithSingleAttachment(PrintAttachmentsReportModel printAttachmentsReportModel) in …/ReportService.PrintAttachmentReport.cs:line 176

It throws from the aspose.pdf library. I saw there are other people mentioned this same issue and was suggested to upgrade to the latest. I am just wondering if there is any solution or patch we can add so we don’t need to upgrade to the latest? since our license is expired until 22, wondering what is the renewing license fee?

Thanks
jen

2

@jwAtBae

Would you please try using the latest version of the API and if issue still persists, please share problematic PDF document for our reference so that we can test the scenario in our environment and address it accordingly.

5

I was not able to run it, since I got license expiring errors.

6

@jwAtBae

You can try with the latest version while using a temporary license as it will allow you to use the API without any limitation for 30-days.