NullRef in UpdatePageLayout

Aspose.Words Product Family
1

I am getting the following error when I attempt to export certain word documents as MHTML. I may or may not be able to get the original document, not sure if the below stack trace is enough to indicate the problem and determine a fix.

2023-02-15 20:40:19,386 [101] ERROR DoS.eRecords.OrgAuth.Ingest.Legacy.Service.OrchestrationJobs.Jobs.DisseminationProcessorJob - Exception trying to process message Id 088ea759-bbe7-4a92-aedc-33d546551aa8 and message box PK 1146477. Exception: System.NullReferenceException: Object reference not set to an instance of an object.
   at ?  .(    ,     , Boolean )
   at  ? .?   ?(    , Boolean )
   at ?  .(?   , Boolean )
   at ?  .(?   , Boolean )
   at    .(?   , Int32 , Boolean )
   at ?  .(?   , Int32 )
   at ?  .(?  & , Int32 )
   at ?  .(Int32 )
   at ?  .(?   )
   at ?  .(?   )
   at ?  .(?   )
   at ?  .(?   )
   at    .(?   )
   at    .(?   )
   at    . ()
   at ?? .()
   at Aspose.Words.Document.UpdatePageLayout()
   at    .(Section , Boolean )
   at    .(Section )
   at    .(Section )
   at    . ()
   at    . ()
   at    .()
   at ?  .?   ?(?   )
   at ?? .??  ?(?   )
   at Aspose.Words.Document.(?   )
   at Aspose.Words.Document.(Stream , String , SaveOptions )
   at Aspose.Words.Document.Save(Stream stream, SaveOptions saveOptions)
   at DoS.Infrastructure.Aspose.Converters.TypeConverters.DocXToMhtmlConverter.<>c__DisplayClass3_1.<Convert>b__8(Stream saveStream)
2

@brttnybrns Could you please attach the problematic document here for testing? We will check the issues and provide you more information. Unfortunately, it is not possible to determine the root cause of the problem using the obfuscated stack trace.