Numbering chapters disappear


#1

Hello,

We recently moved from Aspose.word 13.7.0.0 to Aspose.word 17.9.
Process of the generated document:

  • Every part is a chapter with numbering and text
  • Every part are merged into one document
    Problem:
  • Since we upgrade the Aspose version, only the first part have a correct numbering, others part have no numbering

Is this a known issue?

Thanks for you support.


#2

@tdagut,

Have you tried the latest version of Aspose.Words for .NET i.e. 19.8 on your end? In case the problem still remains, please ZIP and attach the following resources here for testing:

  • Your simplified input Word document
  • Aspose.Words 19.8 generated output document showing the undesired behavior
  • Your expected document showing the correct output. You can create expected document by using old Aspose.Words 13.7 version.
  • Please also create a simplified standalone console application (source code without compilation errors) that helps us to reproduce your current problem on our end and attach it here for testing. Please do not include Aspose.Words DLL files in it to reduce the file size.

As soon as you get these pieces of information ready, we will start investigation into your issue and provide you more information. Thanks for your cooperation.