OutOfMemory error while trying to extract a message

Aspose.Email Product Family
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1

Hello,

I’m getting the following exception while trying to extract a message from a PST file:

Exception in thread “main” java.lang.OutOfMemoryError: Java heap space
at com.aspose.email.zawd.c(SourceFile:1334)
at com.aspose.email.zawd.a(SourceFile:1207)
at com.aspose.email.zavu.a(SourceFile:132)
at com.aspose.email.zavz.a(SourceFile:1913)
at com.aspose.email.zavz.b(SourceFile:1854)
at com.aspose.email.zavz.b(SourceFile:347)
at com.aspose.email.zavz.a(SourceFile:305)
at com.aspose.email.PersonalStorage.extractMessage(SourceFile:675)
at TestProject.main(TestProject.java:35)

Below is my code:

PersonalStorage pst = PersonalStorage.fromFile("test.pst");
FolderInfo folderInfo = pst.getRootFolder().getSubFolder("Inbox");
MessageInfoCollection messageInfoCollection = folderInfo.getContents();
MessageInfo messageInfo = (MessageInfo) messageInfoCollection.get_Item(712); // this is the number of message which causes the exception
MapiMessage message = pst.extractMessage(messageInfo);

How can I solve this issue?

Thanks

2

@kelberuc1,
Thank you for the issue description. To help you, we need to know the following:

  • The PST file (you can compress it to a ZIP archive and upload it or use Google Drive or Dropbox)
  • The version of Aspose.Email you used
  • The version of the operating system on which the error appears
3

Hi @Andrey_Potapov,

The PST file is from my company I work and cannot be public shared.
How can I send it just for you?

Thanks

4

@kelberuc1,
You can send the file using a private message email.png (43.6 KB).

5

Hi @Andrey_Potapov,

Here is the PST file.

Thanks,

Kelbertest2.zip (67.7 KB)

6

@kelberuc1,
Thank you for the PST file. I reproduced the error and received the same result for the first message. I’ve logged the issue in our tracking system with ID EMAILJAVA-34865. Our development team will investigate this case. You will be notified when it is fixed.

7

Hi @Andrey_Potapov,

I would like to know if you’ve got a solution for this issue.
I have a software running on a customer which needs this problem solved as soon as possible.

Thanks,

Kelber

8

@kelberuc1,
Our development team does its best. The error you described will be fixed in Aspose.Email 21.5. We apologize for any inconvenience.

9

Hi @Andrey_Potapov,

What’s the timeframe for this solution please?

Thanks

10

@kelberuc1,
Aspose.Email 21.5 will be released towards the end of May.

11

@kelberuc1,
Please note, the data of multivalued named properties has an invalid format in the source PST file. There are string values instead of multi-valued strings: invalid_data.png (39.8 KB). The new implementation of the message extraction will catch and handle the exception and pass the invalid property data as is.