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PageSplitter Issue

Hi,

Our company is considering about to purchase ASPOSE for our further developing. So we get 30 days trails for testing. But we found PageSplitter class has a big bug which is a key feature for us.

It can not split word docs properly. I have attached sample doc. You can test and give us a reply as soon as possible. Because this will affect the Doc-1-new.zip (2.1 MB)
decision.

Looking forward to hear from you.

Thanks

@w.wei,

Thanks for your inquiry. We have tested the scenario and have managed to reproduce the same issue at our side. For the sake of correction, we have logged this problem in our issue tracking system as WORDSNET-16013. You will be notified via this forum thread once this issue is resolved.

We apologize for your inconvenience.

Hi,

Have you got the solution for it? Or any possible update?

Thanks

Regards,

William

@w.wei,

Thanks for your inquiry. We try our best to deal with every customer request in a timely fashion, we unfortunately cannot guarantee a delivery date to every customer issue. Our developers work on issues on a first come, first served basis. We feel this is the fairest and most appropriate way to satisfy the needs of the majority of our customers.

Currently, your issue is under analysis phase. Once our product team completes the analysis of your issue, we will then be able to provide you an estimate.

Thanks for your patience and understanding.