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Password protected document cannot be unlocked anymore after editing with aspose


We have a problem with aspose.words combined with password protected documents. Once opened by aspose.words and saved again, the password seems to have changed, since when trying to unlock the document word states that the password is not correct. I've attached a test document in which the problem can be reproduced, combined with the following code:

dim objDocument as new aspose.words.document("document.docx")

now open the document, and try to unlock the document (via the developer ribbon) and enter the password, which should be "123".

If you can confirm that this is a bug in aspose. Is it possible to get a hotfixed version in which this problem is solved, because this issue causes serious issues for our customers.


Paul Vrugt
Sr Software Engineer
Infoland BV


Hi Paul,

Thanks for your inquiry. We tested the scenario and have managed to reproduce the same problem on our end. For the sake of any correction, we have logged this problem in our issue tracking system as WORDSNET-12495. Our product team will further look into the details of this problem and we will keep you updated on the status of this issue. We apologize for your inconvenience.

Best regards,


We too are facing the same issue. Could you please let us know what’s the status of the issue - WORDSNET-12495 .
Has it been resolved or could we get a patch for the same.

Best Regards,
Isfsdc team


Thanks for your inquiry. Unfortunately, your issue is not resolved yet. Our product team has completed the analysis of this issue and the root cause has been identified. We will inform you via this thread as soon as this issue is resolved. We apologize for any inconvenience.

Best regards,

The issues you have found earlier (filed as WORDSNET-12495) have been fixed in this .NET update and this Java update.

This message was posted using Notification2Forum from Downloads module by aspose.notifier.

Thank you for the information. We tested with the release & the issue seems to have got fixed .

We happened to see the notification today only as we hadn’t got any mails w.r.t forum update on this question.



Thanks for your feedback about WORDSNET-12495. Sometimes emails land in your Junk/Spam folder therefore please make sure to check these folders as well. Please let us know if we can be of any further assistance.

Best regards,