Password Protection is NOT Working When Opening PDF in Mobile

Aspose.PDF Product Family
1

Hi,


I have applied password protection for PDF file using Aspose.PDF V8.2.0.0. The password protection is working fine in my PC but when I open the same PDF using any mobile, the PDF file is not prompting for user password. See below code snippet which I used to apply password protection.

Aspose.Pdf.Facades.PdfFileSecurity PDFFileSecurity = new PdfFileSecurity(tempstrFullFilePath, strFullFilePath);
DocumentPrivilege documentPrivilege = DocumentPrivilege.ForbidAll;
// Only allow screen reading
documentPrivilege.AllowModifyContents = true;
documentPrivilege.AllowPrint = true;
documentPrivilege.AllowModifyAnnotations = true;
PDFFileSecurity.EncryptFile(“password”, “”, documentPrivilege, KeySize.x128, Algorithm.RC4);

Please let me know if I am missing anything to include.

I have attached the sample PDF and the password is "pwcwelcome1"

Regards,
Vijay
2

Hi Vijay,

Thanks for your inquiry. I have tested the scenario on mobile and managed to observe the reported issue. For further investigation, I have logged an issue in our issue tracking system as PDFNEWNET-38486 and also linked your request to it. We will keep you updated via this thread regarding the issue status.

Please feel free to contact us for any further assistance.

Best Regards

3

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