Password recovery

Техническая поддержка России
1

I can’t restore access to my old account. E-mail with instructions for password recovery is not received by e-mail. Checked on the current profile, e-mail also did not come

2

@NPC_KSB,

We checked the “I forgot my password” functionality and it is working perfectly fine on our end. You can try following few options:

  • Check in your Junk/Spam folders
  • Make sure that you are using the correct email that you actually used to sign up.
  • Try clearing all cookies and site data stored by your web browser. This should sign you out of aspose.com website completely and then try resetting your password again.