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Payment issues

Iget this when trying to upgrade

Payment Details

Payment Not Confirmed
There was an issue while processing your payment.

We failed to take payment from your card and your account has not been upgraded.

Please click back to check your credit card details and try again if they are wrong. If you are sure your details are correct please contact us via email and will help rosolve
System message:Error in line 1 position 97. ‘EndElement’ ‘site_response’ from namespace ‘v1.0’ is not expected. Expecting element ‘revenue’.

Contact Us Billing Credit Card Cancelled

Submitted from:

Hi Dave,

We're sorry for the delayed response due to the weekend.

We're looking into this issue to resolve it. Or we'll get back to you with the procedure to process your transaction manually in the meanwhile.

Thanks & Regards
Shahzad Latif
Saaspose Support Team.

Note for reference only: This issue was resolved - Ticket # 33.