PCL to PDF Hangs on Open

Aspose.PDF Product Family
1

Cheers,

Using Aspose 23.4.0 (latest at time of post), we’re running in a ‘hang’ situation when attempting to open a PCL document. It is fairly simple PCL file that was generated from a Windows LPR printer (text file, seems I am unable to attach on forum posts).

The bit of code we’re using is:

PclLoadOptions loadOptions = new Aspose.Pdf.PclLoadOptions();
loadOptions.ConversionEngine = Aspose.Pdf.PclLoadOptions.ConversionEngines.NewEngine;
loadOptions.SupressErrors = false;
loadOptions.WarningHandler = new WarningHandler();

Document doc = new Document(inputPath, loadOptions); <<- never comes back from this call
doc.Save(outputPath);

We have tried with and without some of the options specified above.

Any and all support is immensely appreciated.

2

@Elated

Can you please share your sample file in .zip format as well? We will test the scenario in our environment and address it accordingly.

3

Please find the .zip document at the following link: Error

I was unable to attach here even though the file is smaller than the maximum size allowed.

Thank you for the prompt response.

4

@Elated

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): PDFNET-54591

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

5

Thank you very much for your prompt assistance with this.