PDF print errors out on acrobat reader

We are trying to print pdf on acrobat reader but it errors out after displaying flattening progress bar. Screenshot attached. Aspose.PDF version 20.4.1 has been used to generate the pdf file.

image.png (81.8 KB)

@10pearls

Could you please try using the latest version of the API i.e. Aspose.PDF for .NET 22.3 and generate PDF using it? In case issue still persists, please share sample code snippet along with sample source file (if any). We will test the scenario in our environment and address it accordingly.

We will try with latest aspose version, meanwhile can you please investigate the print issue with the attached pdf.

DC-01, Rev 049.pdf (1.6 MB)

@10pearls

We noticed the error in the PDF that you have shared. However, can you please share how you have generated it? It would help us in investigating the issue accordingly.

We are generating pdf through html fragments. By the way we have tested it on latest version and it worked fine.

I will be sharing the html with you soon. We want you to identify the root cause of why is this happening on old version when we print pdf after page 4.

@10pearls

It is nice to hear that the issue is resolved while using the latest version. Please note that we provide support on the basis of the latest available version of the API. If issue is not reproducible using the latest version, we cannot proceed further with it because the issues reported in older versions are resolved and fixed in the higher and latest versions of the API.