Pdf to Doc conversion issue

Aspose.PDF Product Family
1

Hi team,

I am facing the conversion issue in the pdf to doc conversion. When I am running the code on Java1.8, it is working fine, but same code I am running on the Java17 then it is getting the exception. Aspose.pdf version is 23.7. Recently purchased. Exception is: java.lang.NullPointerException: Cannot invoke “com.aspose.pdf.internal.l22n.ld.lk()” because “” is null
at com.aspose.pdf.internal.l22k.lb.lI(Unknown Source)
at com.aspose.pdf.internal.l22k.lc.lI(Unknown Source)
at com.aspose.pdf.internal.l22k.lj.lI(Unknown Source)
Exception image:image.png (40.5 KB)
Code image: image.png (12.1 KB)
Pdf file: Resume_SandokanStage (1).pdf (212.2 KB)

2

@praveenrchilli

Can you please make sure that you are using JDK17 specific JAR of Aspose.PDF for Java? In case issue still persists, please let us know.

3

Yes, Java 17 is using on the server.

4

@praveenrchilli

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): PDFJAVA-43077

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.