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PDF to PDF/a converting issue

We just bought license and testing to convert pdf to pdf/a.



but signature image in pdf file is changed bigger size with location and also pdf format is not pdf/a.



please support me (bcbang@asekr.com)

Hi there,


Thanks for your inquiry. Please share your source PDF document here, so we will test the scenario at our end and will guide you accordingly.

We are sorry for the inconvenience caused.

Best Regards,

i wrote again.
You can find attached file at below link

Hi there,

Thanks for sharing additional information. I have already tested your scenario using shared document in the mentioned post and noticed the reported issue and logged an issue in our issue tracking system as PDFNEWNET-40678. We will keep you updated about the issue resolution progress in related thread.

We are sorry for the inconvenience caused.

Best Regards,