PDF to PPTX: font compromised by adding random prefix letters

Aspose.PDF Product Family
1

Hi,
We are trying to convert html to ppt through html -> PDF -> PPT.
The version using aspose.pdf for java 23.1, we noticed the font in PPT is always Start with 6 random prefix letters.
Snag_156a0c9a.png (1.9 KB)
Snag_156a335c.png (2.5 KB)
If modify/edit any new text inside the PPT, then it will show as an empty rectangles
Snag_156d725a.png (4.8 KB)
here are 2 examples
Doc_Export_1679338418680.zip (32.2 KB)

Can you provide us some guidance?

2

@FSUPTC,

I need the code snippet and the HTML doc. This way, I can try to replicate the problem.

3

the html content can be anything.
The code snippet is the following

Document convertedDocument = new Document(inputStream, new HtmlLoadOptions())) {
convertedDocument.save(fileAbsolutePath + fileName + Constant.EXTENSION_PPT,
com.aspose.pdf.SaveFormat.Pptx);

4

@FSUPTC,

I was able to replicate the error. I will create a ticket for the dev team now.

5

@FSUPTC
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): PDFJAVA-42616

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

6

Hi,

Any update on the above issue, can you give us a timeline for the fix.

Thanks
Ravi

7

@rgutta,

So far no update. Keep in mind that whenever a bug is fixed, you get an automatic response from a bot called Aspose.Notifier who will message you.

8

Hi,

Any update on the above issue.

Thanks
Mathias

9

@mabeunon

We are afraid that the earlier logged ticket hasn’t been resolved yet. We will surely update you via this forum thread as soon as we make some progress towards ticket resolution. Please be patient and spare us some time.

We are sorry for the inconvenience.