I want to convert pdf to Png, but there is a problem with the output Png. l have tried the versionsaspose-PDF-24.7 and aspose- PDF-23.9.l don’t know why.
Key source code(Java):
String fileName = “****.png”;
PngDevice pngDevice = new PngDevice();
try (FileOutputStream fs = new FileOutputStream(fileName)) {
pngDevice.process(document.getPages().get_Item(0), fs);
}
044002063111_83647860.pdf (34.8 KB)
044002063111_83647860.png (118.7 KB)
Problem Note.png (126.3 KB)
Seems like the issue is related to the missing fonts. Can you please make sure that all the fonts used in the PDF are properly installed and present in your system?
I’m going to hazard a guess that it’s not the font, because I opened the Pdf and the display was normal. Even for font reasons, if I needed to install all Pdf fonts, it would be difficult and unreasonable.
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.
Issue ID(s): PDFJAVA-44245
You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.
First of all, thank you, we purchased the license through a Chinese agent, I wonder if we can provide paid support.
Also, can you tell me how to check the progress：Issue ID(s): PDFJAVA-44245
You can check the issue status at the bottom of this thread where the ticket is attached. Also, we will keep you posted in this forum thread once the ticket is resolved. Please spare us some time.