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Pictures disappear problem

When an inline image exists in a word document(old.doc), and a hyperlink exists in the image, load it with Aspose.words 16.12.1.0, and then save to generate a new document(new.doc).

Then, with Office Word 2003 open this new document, just modify some of the content, and then save, there will be pictures disappear problem(problem.doc).

Hi there,

Thanks for your inquiry. We have tested the scenario using latest version of Aspose.Words for Java 16.12.0 and have not found the shared issue. Please make sure that you are using the Aspose.Words for Java 16.12.0. We have attached the output document, modified by MS Word 2003, with this post for your kind reference.

I was using Aspose.Words for Net 16.12.1 and found this problem, not using Aspose.Words for Java 16.12.0

Can you use Aspose.Words for Net 16.12.1 test it, Thank you very much!

Hi there,

Thanks for your inquiry. Please note that 16.12.1 is a hotfix release which is only meant for a particular few customers who required it. Therefore, we strongly recommend you use the official 16.12.0 release of Aspose.Words for .NET. Please let us know if we can be of any further assistance.

I used Aspose.Words for .Net 16.12.0 or 16.11.0,There are still the same problem.

Today I downloaded and used Aspose.Words for .Java 16.12.0,The same problems have emerged ?

This problem occurs only when using word 2003, Word 2007 or above is normal

The following is my Java code:

//
\* 获取license
\* 
\* @return
\*//
public static boolean getLicense()
{
    boolean result = false;
    try
    {
        ClassLoader loader = Thread.currentThread().getContextClassLoader();
        license = new FileInputStream(loader.getResource("license.xml").getPath());// 凭证文件
        fileInput = new FileInputStream(loader.getResource("old.doc").getPath());// 待处理的文件
        outputFile = new File("D:\new.doc");// 输出路径
        //License aposeLic = new License();
        //aposeLic.setLicense(license);
        result = true;
    }
    catch (Exception e)
    {
        e.printStackTrace();
    }
    return result;
}
/
\* 
\* @param args
\*/
public static void main(String[] args)
{
    // 验证License
    if (!getLicense())
    {
        return;
    }
    try
    {
        long old = System.currentTimeMillis();
        Document doc = new Document(fileInput);
        FileOutputStream fileOS = new FileOutputStream(outputFile);
        doc.save(fileOS, SaveFormat.DOC);
        long now = System.currentTimeMillis();
        System.out.println("共耗时:" + ((now - old) / 1000.0) + "秒\n\n" + "文件保存在:" + outputFile.getPath());
    }
    catch (Exception e)
    {
        e.printStackTrace();
    }
}
}

Can you load the old.doc using latest version Aspose.words for Java 16.12.0, and then save to a new document.Then Upload the new document to me.

Thanks!

Hi there,

Thanks for your inquiry. We have tested the scenario using latest version of Aspose.Words v16.12.0 for Java and .NET. We have not found the shared issue. We have attached the output documents with this post for your kind reference.

We have modified the documents using MS Word 2003 and 2007. Modified documents are also attached. Please make sure that you are using the same old.doc that you shared in this post.

I found the way to reproduce the issue.

First,Open MS Word 2003, select the tools menu - Options - save tab, then not check the Allow background save options and not check the allow fast save options.

Second, open “OutNet v16.12.0.doc” or “OutJava v16.12.0.doc” using MS Word 2003,and Modify document content,and save.

you can found Picture does not show.

thanks!

Hi there,

Thanks for sharing the detail. We have tested the scenario and have managed to reproduce the same issue at our side. For the sake of correction, we have logged this problem in our issue tracking system as WORDSNET-14667. You will be notified via this forum thread once this issue is resolved.

We apologize for your inconvenience.

Aspose.Words for .NET 17.1.0 haved fixed the issue?

Hi there,

Thanks for your inquiry. We try our best to deal with every customer request in a timely fashion, we unfortunately cannot guarantee a delivery date to every customer issue. Our developers work on issues on a first come, first served basis. We feel this is the fairest and most appropriate way to satisfy the needs of the majority of our customers.

Unfortunately, the WORDSNET-14667 has not resolved yet. Currently, it is pending for analysis and is in the queue. Once our product team completes the analysis of your issue, we will then be able to provide you an estimate.

Thanks for your patience and understanding.

This problem still exists when used Aspose.Words for .NET 17.3.0

Hi there,

Thanks for your inquiry. You issue is still pending analysis. Once our product team completes the analysis of your issue, we will then be able to provide you an estimate.

We apologize for your inconvenience.

This problem still exists when used Aspose.Words for .NET 17.4.0

Hi there,

Thanks for your inquiry. We have asked for the ETA of this issue from our product team. As soon as any information is shared by them, we will be more than happy to share that with you.

Thanks for your patience and understanding.

The issues you have found earlier (filed as WORDSNET-14667) have been fixed in this Aspose.Words for .NET 17.5 update and this Aspose.Words for Java 17.5 update.


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Thank you very much.