Presentation.CommentAuthors is empty- Unable to retrieve Comments - PPT - Version 14.3.0

Aspose.Slides Product Family
1

Hi Support,

I use Aspose.Slides for .NET Version 14.3.0 (latest stable) , and it seems that I am unable to retrieve the comments from a PPT.

I read the article : Working with Slide Comments (Presentation Comments|Aspose.Slides Documentation)

Here is a sample code :

var ppt = new Aspose.Slides.Presentation(“comments.ppt”);

var authors = ppt.CommentAuthors;

foreach (var author in authors)

{

foreach (var slide in ppt.Slides)

{

var comments = slide.GetSlideComments(author);

//Process comments

}

author.Comments.Clear();

}

The problem is that Presentation.CommentAuthors returns an empty collection, so I am unable to retrieve the comments.

Before it was possible to do this :

CommentCollection comments = slide.SlideComments;

slide.SlideComments does not exist anymore in 14.3.0. Is there any work around that I could use?

Thank you,

Lea.

2

Hi Lea,

Thank you for the details.

Please share your sample presentation file with us to further test your issue. This will help us in identifying the cause of the issue.

Thanks & Regards,

3

Hi Owais,


Please find attached a sample presentation file.

Thank you,
Lea.
4

Hi Lea,

Thank you for sharing the sample.

I am checking your query and will get back to you shortly.

Thanks & Regards,

5

Hi Lea,

Thank you for being patient.

I am able to reproduce your mentioned issue after an initial
test. Your issue has been registered in our issue tracking system with issue
id: SLIDESNET-35393. You will be notified via this forum thread
once the issue gets resolved.

Thanks & Regards,

6

Hi guys,


What is the update on this bug. It’s been open since Janurary, and is still an issue.

Maurice
7

Hi Maurice,

Your reported issue is currently under investigation at the development team’s end. I have requested them to share an ETA once the investigation is done. As soon as the information is available to me, I will update you via this forum thread.

Thanks & Regards,