There is a figure displacement after conversion. The figures that belongs to a page were found on other or same page but at the bottom part. Mixed up pages means that original page 1 becomes page 8 or up after conversion. A one pager file when converted becomes 2 pages.
Thanks for your inquiry. Please ZIP and upload your input source documents and Aspose generated output files (showing the undesired behaviors) here for testing. We will then investigate the issues on our end and provide you more information.
1. T3-DP-MFG-527: PDF(secure download), word(original files), word converted pdf
- T3-DP-MFG-264: PDF(secure download), word(original files), word converted pdf, web viewer pic
Problems were encountered on the secure download, word converted pdf and web viewer with different result. Please see attached zip file.
We tested the scenarios and have managed to reproduce the same problems on our end. For the sake of corrections, we have logged the following issues in our issue tracking system.
WORDSNET-20245: Contents Overlap with Footer in PDF
WORDSNET-20246: Contents Move down from their original position in PDF
WORDSNET-20254: Huge vertical space added (on 2nd page) that increases pages in PDF
We will further look into the details of these issues and will keep you updated on the status. We apologize for your inconvenience.
Yes please and get back to us for any update because this impact our process. Thank you.
We have also found that most of your Word document’s contents use “DotumChe” font. So, please also ZIP and provide DotumChe font file for further testing on our end. Thanks for your cooperation.
DotumChe regular.zip (4.7 MB)
Already uploaded the font. Please support immediately. Thank you.
Thank you for sharing the required Font file. We are investigating the linked issues further and will inform you via this thread as soon as these issues will be resolved in future. We apologize for any inconvenience.
Is there any progress on the concerns raised? Thanks.
Please check below the progress of the linked issues:
WORDSNET-20245: We are currently doing analysis of this issue to determine the root cause
WORDSNET-20246: This is about incorrect wrapping of text in last Cell of first Table Row (DPS Laser Marking Image) on first page. This issue is currently pending for analysis and is in the queue.
WORDSNET-20254: This is about the huge vertical space being incorrectly added on second page that contributes to increased number of pages in PDF. We have completed the analysis of this issue but I am afraid, because of complexity, the implementation of the fix of this issue has been postponed till a later date. There are no estimates available at the moment.
Rest assured, we will inform you via this thread as soon as these issues will be resolved in future. We apologize for any inconvenience.
Any update on the concerns?
I am afraid, your issues are not resolved yet and there is not any further news about these issues. We will inform you via this thread as soon as these issues will be resolved in future. We apologize for any inconvenience.
Is there any update?
I am afraid, your issues are still not resolved. However, we have scheduled WORDSNET-20246 to analyze the root cause of this problem. We will inform you via this thread as soon as these issues will get resolved in future. We apologize for any inconvenience.
We are already waiting for the update on these concerns. What is the status?
We badly need to have the answer by now.
I am afraid, because of complexities, the implementations of fixes for all the linked issues have been postponed till a later date. There are no estimates available at the moment. We will inform you via this thread as soon as these issues will be resolved in future or any further updates may be available. We apologize for your inconvenience.