Print Issue

Aspose.Words Product Family
1

Hi Support,
We are using the licensed version of ASPOSE - 16.8.0.0.
Here is our findings during the print, attaching the 2 document for your reference.

  1. Word - Print.pdf : Printed from word document.
  2. ASPOSE - Print.pdf : Printed from ASPOSE.

What we observed here is, if we print the document by opening Word 2010 - it just prints fine see the “Word - Print.pdf”. If we try to print the same document using ASPOSE version 16.8.0.0, it has messed up the page. See the second attachment - “ASPOSE - Print.pdf”.

Please help us to resolve this. Let me know if you need any more information.

Thank you,
Pradeep
Aflac

2

Hi Pradeep,

Thanks for your inquiry. Please try latest version of Aspose.Words for .NET 16.11.0. Hope this helps you.

If you still face problem, please attach your input Word document here for testing. We will investigate the issue on our side and provide you more information.

3

After upgrading to 16.11.0 version, still issue exists. Here I am attaching the 2 files for your investigation.

Attached Files:

- SampleDocument.docx

- ASPOSE - Print.pdf

“ASPOSE - Print.pdf” is scan copy of printed document.

Let me know if you need any more information.

Thank you,

Pradeep

Aflac

4

Hi Pradeep,

Thanks for your inquiry. We have tested the scenario using latest version of Aspose.Words for .NET 16.12.0 with following code example and have not found any issue. Please make sure that you are using the same document and latest version of Aspose.Words for .NET 16.12.0.

Document doc = new Document(MyDir + "SampleDocument.docx");
doc.Print();