Hello,
One strange issue, I need your help to
resolve/advise ASAP.
We have licensed version of
Aspos.Total for Java.
Issue : I have a requirement to
print pdf file to printer. I found this can be done with PdfViewer, and I
created a sample program which successfully prints file to printer.. I
have demo this my Lead, he was very happy...but
When
copy this code to Servlet and run on weblogic9.2 on windows environment,
it is not printing characters, only images are getting
printed.
I relaised that there must be some setting
related to fonts/characters are not getting get when accessing as web
application. In order to repoduce from your end, I have created a JSP
file and attaching the same.. please input any file and run in the
following environment, you will notice the
issue.
Environment : Windows XP, Weblogic 9.2,
Servlet/JSP
Aspose PDF version :
aspose-pdf-kit-3.7.0-java
Please note that this is
very urgent to US and your immediate attention is appreciated. I have
logged close to 10 issues with aspose.pdf, those are not resolved
yet.
Thanks for your
help.
Hi Brahmananda,
We’re investigating this issue at our end and you’ll be updated with the results the earliest possible.
We’re sorry for the inconvenience.
Regards,
Hi Brahmananda,
We’re looking into this issue at our end; however, we also need the input PDF file you’re having problem with in order to reproduce your particular issue. Please share the input PDF file as well. You’ll be updated with the results shortly.
We’re sorry for the inconvenience.
Regards,
Hi,
Please use any pdf file which has some text… only images are getting printed but not text. Your timely help is appreciated. For your reference, attaching a sample file.
Thanks,
Hi Brahmananda,
I have reproduced this issue at my end and logged it as PDFKITJAVA-23921 in our issue tracking system. Our development team needs to further investigate this issue and identify the cause of the problem. After that, we’ll be able to fix this problem. You’ll be notified via this forum thread once it is resolved.
We’re sorry for the inconvenience and appreciate your patience.
Regards,
Hello,
We need to have this functionality implemented with one of out critical projects, please let us know when do you guys can resolve it.
Thanks for your timely support.
Hi Brahmananda,
As you know, this issue was logged recently, our team still needs to investigate it in detail in order to understand the cause of the issue and then provide the ETA. You’ll be notified as soon as the ETA is available for this issue.
We’re sorry for the inconvenience.
Regards,
Hi Brahmananda,
Our team has looked into this issue in detail and we’re very much hopeful that the fix for this issue will be available early March 2011. You’ll be updated via this forum thread once it is resolved.
If you have any further questions, please do let us know.
Regards,
The issues you have found earlier (filed as 23921) have been fixed in this update.
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