Printing Error in Aspose.Words 13.7.0

Aspose.Words Product Family
1

The attached .docx file fails to print past page 5 using Aspose.Words 13.7.0 using a tiff image printer. However, the file prints correctly using Aspose.Words 11.5.0. The document.print error message is “Index was outside the bounds of the array.”
Other .doc and .docx files print correctly using 13.7.0.
The document page count as reported by Aspose.Words 13.7.0 is also off by one page. Microsoft Word 2007 reports the document has 68 pages, but Words thinks it only has 67.
The file prints correctly using Microsoft Word 2007.
Thank you for your help.
Bob

2

Hi Bob,

Thanks for your inquiry. After an initial test with the latest version of Aspose.Words for .NET 13.8.0, I was unable to reproduce this exception on my side. I would suggest you please upgrade to the latest version of Aspose.Words and let us know how it goes on your side. I hope, this helps.

Best regards,

3

Thank you for your response. I downloaded version 13.9.0, and that got me past the printing problem with the file submitted.
However, I now experience a problem with a different but similar file (attached), which does not print beyond page 20. The error message is
Arithmetic operation resulted in an overflow.

4

Hi Bob,

Thanks for your inquiry.

While using the latest version of Aspose.Words i.e. 13.9.0, I managed to reproduce this exception on my side. I have logged this issue in our bug tracking system. The ID of this issue is WORDSNET-9167. Your request has also been linked to this issue and you will be notified as soon as it is resolved. Sorry for the inconvenience.

Best regards,

5

The issues you have found earlier (filed as WORDSNET-9167) have been fixed in this .NET update and this Java update.

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