Printing PDF is very slow - Need fix as soon as you can

Aspose.PDF Product Family
1

<span style=“font-size:11.0pt;font-family:“Calibri”,sans-serif;
mso-ascii-theme-font:minor-latin;mso-fareast-font-family:Calibri;mso-fareast-theme-font:
minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-font-family:“Times New Roman”;
mso-bidi-theme-font:minor-bidi;mso-ansi-language:EN-US;mso-fareast-language:
EN-US;mso-bidi-language:AR-SA”>We are using Aspose.pdf.dll product
version:17.3.0

When we print the pdf file using Adobe reader it took less than 8 seconds
but Aspose taking almost 1 minute 20 seconds.

Aspose printing time is almost 10X longer time than Adobe.

When we print the pdf file using Adobe reader spool file size is 7.32MB but
when we print Aspose pdf file spool size is 181 MB

The attached pdf file has only 253 pages and it took 1 minute 20s through
Aspose but our most of the pdf files are more than 2000 pages.

Can you please suggest me what I am doing wrong.

Here is the code and pdf file.

Aspose.Pdf.License licensepdf = new Aspose.Pdf.License();
System.Drawing.Printing.PrinterSettings
ps = new System.Drawing.Printing.PrinterSettings();
ps.PrinterName = PrinterName;
licensepdf.SetLicense(“Aspose.Pdf.lic”);
PdfViewer
pdfViewer = new PdfViewer();
pdfViewer.BindPdf(Inputfilepath);
pdfViewer.PrinterJobName = “PRINT ENTIRE RETURN”;
pdfViewer.AutoResize = false;
pdfViewer.AutoRotate = true;
pdfViewer.RenderingOptions.SystemFontsNativeRendering = true;
//pdfViewer.PrintDocumentWithSettings(ps);
byte[] file
= System.IO.File.ReadAllBytes(Inputfilepath);
using
(MemoryStream memory = new MemoryStream(file))
{
pdfViewer.PrintLargePdf(memory);//, ps);
}
//pdfViewer.PrintDocument();
pdfViewer.Close();
<!–[if gte mso 9]>
<w:WordDocument>
<w:View>Normal</w:View>
<w:Zoom>0</w:Zoom>
<w:TrackMoves/>
<w:TrackFormatting/>
<w:PunctuationKerning/>
<w:ValidateAgainstSchemas/>
<w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid>
<w:IgnoreMixedContent>false</w:IgnoreMixedContent>
<w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText>
<w:DoNotPromoteQF/>
<w:LidThemeOther>EN-US</w:LidThemeOther>
<w:LidThemeAsian>X-NONE</w:LidThemeAsian>
<w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript>
<w:Compatibility>
<w:BreakWrappedTables/>
<w:SnapToGridInCell/>
<w:WrapTextWithPunct/>
<w:UseAsianBreakRules/>
<w:DontGrowAutofit/>
<w:SplitPgBreakAndParaMark/>
<w:EnableOpenTypeKerning/>
<w:DontFlipMirrorIndents/>
<w:OverrideTableStyleHps/>
</w:Compatibility>
<m:mathPr>
<m:mathFont m:val=“Cambria Math”/>
<m:brkBin m:val=“before”/>
<m:brkBinSub m:val="–"/>
<m:smallFrac m:val=“off”/>
<m:dispDef/>
<m:lMargin m:val=“0”/>
<m:rMargin m:val=“0”/>
<m:defJc m:val=“centerGroup”/>
<m:wrapIndent m:val=“1440”/>
<m:intLim m:val=“subSup”/>
<m:naryLim m:val=“undOvr”/>
</m:mathPr></w:WordDocument>
<![endif]–><!–[if gte mso 10]>

/* Style Definitions */ table.MsoNormalTable {mso-style-name:
"Table Normal";
 mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0;
 mso-style-noshow:yes;
 mso-style-priority:99;
 mso-style-parent:"";
 mso-padding-alt:0in 5.4pt 0in 5.4pt;
 mso-para-margin:0in; mso-para-margin-bottom:.0001pt; 
mso-pagination:widow-orphan;
 font-size:11.0pt; font-family:"Calibri",sans-serif;
 mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin;
 mso-hansi-font-family:Calibri;
 mso-hansi-theme-font:minor-latin; mso-bidi-font-family:
"Times New Roman";
 mso-bidi-theme-font:minor-bidi;}
<![endif]–>
1 Like
2

Hi Tim,


Thank you for contacting support. We have tested your source PDF with the latest version 17.5 of Aspose.Pdf for .NET API and noticed a slow performance on printing. It has been logged under the ticket ID PDFNET-42801 in our issue tracking system. We have linked your post to this ticket and will keep you informed regarding any available updates. We are sorry for the inconvenience caused.

3

Hi,
Do you have any updates on this issue.
Thanks
<!–[if gte mso 9]>
<w:WordDocument>
<w:View>Normal</w:View>
<w:Zoom>0</w:Zoom>
<w:TrackMoves/>
<w:TrackFormatting/>
<w:PunctuationKerning/>
<w:ValidateAgainstSchemas/>
<w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid>
<w:IgnoreMixedContent>false</w:IgnoreMixedContent>
<w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText>
<w:DoNotPromoteQF/>
<w:LidThemeOther>EN-US</w:LidThemeOther>
<w:LidThemeAsian>X-NONE</w:LidThemeAsian>
<w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript>
<w:Compatibility>
<w:BreakWrappedTables/>
<w:SnapToGridInCell/>
<w:WrapTextWithPunct/>
<w:UseAsianBreakRules/>
<w:DontGrowAutofit/>
<w:SplitPgBreakAndParaMark/>
<w:EnableOpenTypeKerning/>
<w:DontFlipMirrorIndents/>
<w:OverrideTableStyleHps/>
</w:Compatibility>
<w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel>
<m:mathPr>
<m:mathFont m:val=“Cambria Math”/>
<m:brkBin m:val=“before”/>
<m:brkBinSub m:val="–"/>
<m:smallFrac m:val=“off”/>
<m:dispDef/>
<m:lMargin m:val=“0”/>
<m:rMargin m:val=“0”/>
<m:defJc m:val=“centerGroup”/>
<m:wrapIndent m:val=“1440”/>
<m:intLim m:val=“subSup”/>
<m:naryLim m:val=“undOvr”/>
</m:mathPr></w:WordDocument>
<![endif]–>Tim
<!–[if gte mso 10]>

/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman",serif;}

<![endif]–>

4

Hi Tim,


Thanks for your patience.

As we recently have noticed earlier reported issue, so its pending for review and is not yet resolved. However the product team will surely consider investigating/fixing it as per development schedule and as soon as we have some definite updates regarding its resolution, we will let you know. Please be patient and spare us little time. We are sorry for this delay and inconvenience.
5

Hi ,
It has been more than three month and we have not received any response.

Can you please update us about this fix. My boss is asking for update also.

Thanks
Tim

6

@wolterswhelan

Thanks for posting your inquiry.

I am afraid that earlier logged issue has not been yet resolved, as there are other pending issues in the queue and our product team has been busy in resolving them. As soon as we have some certain updates regarding resolution progress of your issue, we will inform you within this forum thread. Please be patient and spare us little time.

We are sorry for the inconvenience.

7

Hi - We opened this issue on May 23 - 2017. 4 months is long time and we are waiting patiently for a fix as our release is coming soon. Can we talk with someone in support or in management to expedite this.
Thanks
Tim

8

Hi Asad, we have Priority Support Subscription.
Account -
Order ID: 161017025608
Order Date: 10/17/2016
Payment Status: Proved ( 10/17/2016 )

Aspose.Pdf for .NET
Priority Support Subscription

Aspose_Account.JPG (28.3 KB)

Please let me know who to contact or send email to.
Thanks
Tim

9

@wolterswhelan,

Thanks for sharing the details and sorry for the delayed response.

Now that you have purchased the Priority support, so you can access Paid support system and raise a ticket containing all the details. The team will escalate the issue accordingly. We are sorry for your inconvenience.

10

Hi - Why can’t you transfer this request into PAID support system. That way its history remains when it was reported. Thx

11

Hi - For some reason, I am not able to create a ticket in PAID system.
Can I have a phone # to call - thx

12

Hi - This is the message I get when I try to use the PAID Support link.

Aspose_Error.JPG (13.7 KB)

Thx

13

@wolterswhelan,

Your request has been shared with respective team and they are working on above stated requirement. As soon as we have some further updates, we will let you know.

14

Thanks. Waiting for a solution or suggestion.

15

Hi - I have filed a complaint as we are not getting any answers.
Thx

16

@wolterswhelan,

Thanks for your patience. After further discussions with related team, I am afraid to share that we cannot move a thread from Free support forum to Paid support and as requested earlier, you will have to create a new thread in paid support where you can provide the reference of this thread. Please note that once the query is posted in paid support, the priority of issue will be raised and it will expedite the investigation process.

17

I have already posted here that we are not able to create a thread on PAID Support. I get an error.
Can someone fix our account so I am able to create a PAID Support Ticket.
In my previous posts, I have listed all the account information and error message.
We are moving here in circles.
Can I have name and email someone who can fix our account.
Is someone working on the fix to our problem.

18

@wolterswhelan

Thanks for writing back and sorry for the delayed response.

We have communicated the issue, which you are facing, to the respective team and they are investigating the reasons behind this. As soon as we get some feedback from them, we will update you. Please spare us little time.

We are sorry for the inconvenience faced.

19

@wolterswhelan

My apologies for the inconvenience, and could you try again at https://helpdesk.aspose.com/ please - it is working now.

My apologies for the inconvenience.

Kind regards,

George.

20

I have created a PAID Support ticket - 172554
Thanks
Safdar