hello, we have a problem converting a blank rtf file
Aspose.Words.UnsupportedFileFormatException: Unknown file format: Unknown
at Aspose.Words.Document.(Stream , LoadOptions )
at Aspose.Words.Document.(Stream , LoadOptions )
at Aspose.Words.Document…ctor(Stream stream, LoadOptions loadOptions)
at Aspose.Words.Document…ctor(Stream stream)
at Boole4.BooleConvert…ctor(eFileType FileType, Stream oInputStream)
System.NullReferenceException: Object reference not set to an instance of an object.
if we enter a char in rtf file it goes ok
with previous versions of aspose.words dll we had no problem, moreover we have no problem ad all converting others blank files (docx, pptx, xlsx…)
thank you
Hi Valerio,
Thanks for your inquiry. We have tested the scenario and have managed to reproduce the same issue at our side. For the sake of correction, we have logged this problem in our issue tracking system as WORDSNET-13776. You will be notified via this forum thread once this issue is resolved.
We apologize for your inconvenience.
Hi Valerio,
Thanks for your patience. It is to inform you that our product team has completed the work on issue (WORDSNET-13776) and has come to a conclusion that this issue and the undesired behavior you're observing is actually not a bug in Aspose.Words. So, we are closing this issue as 'Not a Bug'.
Please note that all object files have the header by which we can understand that the format and version of the format, but your document does not have any header. Your input document have size one-byte. There is no way to find out what format it is using one-byte of data. Even MS tries to open your document as simple text document but not like Rtf.