Dear Team,
I have encountered a production error and need your advice on the same.
Issue 1:
I am trying to convert a PPT to PDF(Attached file) and I am getting below error as screenshot.
The Same PPT while converted using File --> Save As --> PDF doesnt give any error.
I think there is a problem in current PPT but I dont have any control on what PPT users will try converting.
If you guys let me know how to handle all the PPTs in generic manner, That would be great.
Issue 2:
I am facing a problem in attached PDF that after converting a PPT to PDF when i try adding header and footer information, The header is Overlapping the content below.
Can we make the converted PPT to leave some space for Header so that that doesnt overlap.
Thanks,
Pavan Kumar P.
Hi Pavan,
Thank you for considering Aspose.Slides.
I have observed your requirements and worked with the presentation file shared by you. I have been able to reproduce the issue, while converting the pptx to pdf file. A ticket with ID SLIDESNET-36360 has been logged in our issue tracking system to further investigate and resolve the issue.This thread has been linked with the issue so that you may be automatically notified once the issue will be resolved.
For issue number 2, I request you to please consult Aspose.pdf forum as you are adding header and footer on the generated PDF file.
We are sorry for your inconvenience,
Dear Team,
Is there any update on the same. If so, Where can i check the update. Given that there is a ticket SLIDESNET-36360 raised. How can I track on that ticket?
Thanks and regards,
Pavan Kumar P.
Hi Pavan Kumar P,
I have verified from our issue tracking system and like to share that the concerned issues is in progress at the moment and we will share the feedback with you as soon as the issue will be fixed. You can get the issue present status by observing the status below the associated issue ID in the very first post of this thread.
Many Thanks,