Problem for opening Aspose Word document in Microsoft Office 2010

Aspose.Words Product Family
1

Hi Alexey,

Thanks for your quick reply & service…!!!

We are facing one problem while opening Aspose word document in Microsoft office 2010.

We are using Aspose Word version 9.0.0.0

After creating the word document if we open it in Microsoft office 2010 it is showing following error message.

“Protected view : Office has detected a problem with this file. Editing it may harm your computer.Click for more details”.

Please refer “screenshots_RE.doc” for further reference

The document contain screen-shots indicating error message after opening document in Microsoft office 2010.

1> Will you please look into this issue & provide some more inputs on the same?

2> Whether it is a compatibility issue?

3> Why this error is there & how we will fix this issue?

Thanks & Regards,

Dwarika

2

Hi Dwarika,

Thanks for your request. We are working on this problem right at the moment. Your request has been linked to the appropriate issue. It will be resolved before the next hotfix, which comes out in 3-4 weeks.

Best regards,

3

Hi,

Its been more than 4-5 weeks now.

Can you please update on whether the hotfix has been release now.

If not then when can it be expected to release?

We are facing a major issue in Production

4

Hi Dwarika,

Thanks for your inquiry. The issue will be resolved in the next version of Aspose.Words that comes out in 2-3 weeks. We will notify you.

Best regards,

5

in September, Aspose confirmed the fix would be available before the next hotfix which was due out in 3-4 weeks, meaning it should have been released now.
This is a CRITICAL issue for our release.
Can you please provide an confirm release date for the issue, it is impacting our production platform.

6

Hi Dwarika,

Thanks for your request. Release date was moved. The issue is scheduled to be fixed in the next version (10.0.0). We will let you know once it is resolved.

You should note that all estimates we give in the forum are rough estimates. So you cannot 100% rely on these estimates.

Best regards,

7

Hello,

Please provide an estimate date by which 10.0.0 will be released.

Because if this issue, we are unable to rollout to production. A prompt reply will be highly appreciated.

8

Hi Dwarika,

Thanks for your inquiry. The best estimate I can give you at the moment is December 2010 – January 2011. We will let you know once the issue is resolved.

But you should note that all estimates we give in the forum are rough estimates. So you cannot 100% rely on these estimates.

Best regards,

9

Alexey,

In the absence of a fix right now what can we do to ‘work around’ this defect? I need a document that does not appear to be virus infected when openned in Word 2010.

thank you,
mark.

10

Hi Mark,

Thanks for your inquiry. As far I know such problem occurs only with DOC format. So as a temporary workaround, you can try using DOCX, WML or RTF format instead of DOC.

Best regards

11

hi,

Any update on the v10 release that fixes the word 2010 protected view problem? Earlier in this thread dec 2010 / jan 2011 was listed. It is now February.

Regards,

mark.

12

Hi Mark,

Thanks for your request. Unfortunately, the issue is still unresolved. We will keep you informed regarding status of this issue and immediately let you know once it is resolved.

Best regards,

13

Is this actively being worked on now?

thanks,

mark.

14

Hi

Thanks for your request. Yes, our developers are working on this issue.

Best regards,

15

Is there ever a case where this won’t be a problem using ASP.NET to generate documents in Office 2010?

Using the usual code like

doc.Save("filename.doc", SaveFormat.Doc, SaveType.OpenInApplication, Response);

Internet Explorer is always going to open the file in the Temporary Internet Files directory which is deemed as an unsafe location by Office 2010.

Has anyone been able to solve this? I don’t see how Aspose can make any changes to Aspose.Words to fix this.

16

Hello

Thanks for your request.

You can try this way - view document in the MS Word application within the session.
In addition, your code is shown in the example indicates that you are using an older version of our product. We strongly recommend that you use a new version of Aspose.Words you can download it here: https://releases.aspose.com/words/net/

Then the code I suggest you to use will look like this:

Document doc = new Document(MyDocLocation + "test.doc");
doc.Save(Response, "fileName.doc", ContentDisposition.Inline, 
 SaveOptions.CreateSaveOptions(SaveFormat.Doc));
Response.End();

Hope this hepls.

17

Is there any solution for this issue?

Regards,

Prakash Raj

18

Hello

Thanks for your request. This feature is scheduled on the end of August 2011. You will be notified as soon as it is available.

Best regards,

19

It doesn’t look like this was fixed in the August 2011 release. Do you have an updated timeline for this to be fixed?

20

Hi

Thanks for your request. Yes, unfortunately, you are right, the fix of this issue is not ready yet. Currently it is scheduled to be fixed before the end of September.

Please note, that all estimate we provide in the forum are rough estimates and you cannot 100% rely on them.

Best regards,