Problem with barcodes in printed PDF

Aspose.Words Product Family
1

Hi,
I’ve noticed problem that after saving document into PDF and printing it, barcode image on print doesn’t look exactly the same as in the document.
The problem occurs only when document has horizontal orientation.
I’am attaching pdf, scan of printed document and sample document for testing.

Thanks in advance for help

Jakub Mytnik

2

Hi Jakub,


Thanks for your inquiry. Perhaps you’re using an older version of Aspose.Words; as with Aspose.Words for Java v11.3.0, I was unable to reproduce this issue on my side. I would suggest you please upgrade to the latest version of Aspose.Words i.e. v11.3.0.

I hope, this will help.

Best Regards,

3

Hi,
I’ve attached wrong document (with vertical orientation).
Now I’m attaching the correct one.
‘kik2.pdf’ file is generated using aspose words from 'kik2.doc’
The problem occurs only when you print pdf file. Print form doc file is correct.
I’m using latest 11.3.0 aspose version

Thanks

4

Hi Jakub,


Thanks for your inquiry.

While using the latest version of Aspose.Words i.e. 11.3.0, I managed to reproduce this issue on my side. I have logged this issue in our bug tracking system as WORDSNET-6354. Your request has also been linked to this issue and you will be notified as soon as it is resolved.

Sorry for the inconvenience.

Best Regards,
5

Hi,
can you provide estimated time of fixing this issue ?

Thanks
Jakub Mytnik

6

Hi Jakub,


Thanks for your inquiry. Unfortunately, your issue is not resolved yet. This issue is pending for analysis and is in the queue. Also, at the moment I can’t provide you the ETA for this issue. However, we will inform you via this forum thread as soon as it is resolved.

Best Regards,
7
Hello Jakub,
I converted the attached document to pdf by means of Aspose.Words and MS Word. Then I opened these pdf files in Acrobat Reader 10 and printed them. Barcodes at result printouts differed from each other, but both didn't look as in the source document. I decided to try FoxIt Reader 5.1 instead of Acrobat Reader. As a result I got correct barcodes at both printouts.

It seems like Acrobat Reader can’t print barcode correctly regardless of the way pdf file has been created. Please inform us if you can take correct barcode at printout using Acrobat Reader from pdf file created in any program.

Best Regards,
Dmitry Bormashov
Senior Software Developer
Aspose Words Team
Aspose - Your File Format Experts

8

Hi,
thanks for reply. I’ve got correct barcode at printout using Acrobat Reader when I converted doc to pdf in PDFCreator.
Anyway, I think you can close this issue because it’s apparently problem with Adobe Reader.

Thanks,
Jakub Mytnik

9

Hi
Jakub,


Thanks for the additional information. I have passed this information to our development team. As soon as I get any response, I will share that with you.

Best Regards,
10

The issues you have found earlier (filed as WORDSNET-6354) have been fixed in this .NET update and this Java update.

This message was posted using Notification2Forum from Downloads module by aspose.notifier.
11

Change the advanced printer setting in Adobe to “print as image”

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