Good morning, I have a problem converting the file in attach. When I try to convert it to pdf/a the process goes into a “loop” remains running and does not generate any errors or exceptions. The problem occurs not only in my application but also from your test page. The version I’m using is 22.12. I await your response, thank you.
L1b3r0
FileWithCoversionsProblem.pdf (555,4 KB)
@L1b3r0
Which Pdf/A version are you converting to?
Why don’t you use the latest version of the library?
The problem occurs with any version of pdf/a. My company is licensed for version 22.12 and has no plans to purchase any more. The problem also appears on the aspose test page, where, I imagine, the latest version will be installed.
@L1b3r0
When reproducing issue in Windows 10, .Net 6 project, library version 24.10, a NullReferenceException “Object reference not set to an instance of an object.” is thrown.
I created a task for the development team about this.
In what OS did you encounter the error?
@L1b3r0
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.
Issue ID(s): PDFNET-58564
You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.
I have encountered the error in both Windows 11 and Linux environments
@L1b3r0
Reviewing, I found that when trying to open a document with an acrobat, it displays a message
and does not open the document.
err.png (19.6 KB)
That is, the problems are primarily with this document.
Yes, in fact the file is not always able to be opened but with my reader it opens without errors. The document has 2 blank pages. On the second page there is the numbering at the bottom of the page. Thanks for your attention.