Problem with images when converting Word to PDF/A

Aspose.Words Product Family
1

Hi,

We have two issues with images when we convert Word to PDF/A.

  1. Aspose ignore a page break and place an image overlapping the footer.

  2. On a page with two images Aspose moves the first image downward to overlap the other.

None of these issues occur when we make a PDF/A conversion directly from Word 2016. We use Aspose.Words 16.8.

2

Hi there,

Thanks for your inquiry. To ensure a timely and accurate response, please attach the following resources here for testing:

  • Your input Word document.
  • Please attach the output Pdf file that shows the undesired behavior.
  • Please create a standalone console application (source code without compilation errors) that helps us to reproduce your problem on our end and attach it here for testing.

As soon as you get these pieces of information ready, we’ll start investigation into your issue and provide you more information. Thanks for your cooperation.

PS: To attach these resources, please zip them and Click ‘Reply’ button that will bring you to the ‘reply page’ and there at the bottom you can include any attachments with that post by clicking the ‘Add/Update’ button.

3

Hi,

Thanks for your response.

In the attached file you will find three files. The original word-file (Original.docx), the output from Aspose (AsposeWords.pdf) and the converted file from Word (MsWord.pdf) showing the expected result.

Regarding console application I will come back on that shortly.

4

Hi,

The attached file contains a test application. Run like

asposetestapplication.exe original.docx

and you will get a pdf with the unexpected result.

I’ll send the license file by mail.

5

Hi there,

Thanks for sharing the detail. We have tested the scenario using following code example and have managed to reproduce the same issue at our side. For the sake of correction, we have logged this problem in our issue tracking system as WORDSNET-14273. You will be notified via this forum thread once this issue is resolved. We apologize for your inconvenience.

Document doc = new Document(MyDir + "original.docx");
PdfSaveOptions options = new PdfSaveOptions();
options.Compliance = PdfCompliance.PdfA1a;
doc.Save(MyDir + "Out v16.8.0.pdf", options);
6

Hi,

Do you have any estimate when this solution will be available?

Best Regards,
PO

7

Hi there,

Thanks for your inquiry. The issue occurs because Aspose.Words does not support MS Word 2013 mode-specific behavior when positioning a floater that does not fit on the page. This is a missing feature in Aspose.Words.

We regret to share with you that the issue WORDSNET-14273 has been postponed. I am afraid, there is no estimate available at the moment. We will inform you via this forum thread as soon as there are any further developments.

We apologize for your inconvenience.

8

Hi,

Thank you for your reply.
We are glad you found the cause and look forward to a new version.

Regards,
PO

9

Hi there,

We will inform you via this forum thread once there is any update available on this issue. Thanks for your patience.

10

Hello,

Any news regarding this issue?
Do you have a plan for implementing a fix?

Best Regards,
PO

11

Hi there,

Thanks for your inquiry. Unfortunately, your issues are still postponed. We have asked for the ETA of these issues from our product team. As soon as any information is shared by them, we will be more than happy to share that with you.

We are really very sorry for your inconvenience.

12

Hi,

Do you have any news regarding this issue? Any new ETA?

Best Regards
PO

13

@pokarlsson,

Thanks for your inquiry. We regret to share with you that there is no ETA available for this issue. We are sorry for your inconvenience.

14

The issues you have found earlier (filed as WORDSNET-14273,WORDSNET-14274) have been fixed in this Aspose.Words for .NET 19.10 update and this Aspose.Words for Java 19.10 update.