Problem with printing PDF to HTML conversion result in Chrome

Aspose.PDF Product Family
1

Hello,
I have a problem with printing the result of PDF to HTML conversion. The result is fine while watched in the browser, but printout looks bad in Chrome. Lines are overlapping each other. After printing from IE it looks fine.

Original file, together with results of “print to pdf” from IE and Chrome are attached.

My code for conversion is something like this:

        Document document = new Document(in);
        HtmlSaveOptions saveOptions = new HtmlSaveOptions();
        saveOptions.RasterImagesSavingMode = HtmlSaveOptions.RasterImagesSavingModes.AsEmbeddedPartsOfPngPageBackground;
        saveOptions.PartsEmbeddingMode = HtmlSaveOptions.PartsEmbeddingModes.EmbedAllIntoHtml;
        saveOptions.LettersPositioningMethod = LettersPositioningMethods.UseEmUnitsAndCompensationOfRoundingErrorsInCss;
        saveOptions.setUseZOrder(true);
        document.save(file.getAbsolutePath(), saveOptions);

Best regards!

original-anonymized.pdf (47.8 KB)
Printout-Chrome.pdf (147.0 KB)
Printout-IE.pdf (224.6 KB)

2

Maybe I should add that changing this option:

to:
LettersPositioningMethods.UsePixelUnitsInCssLetterSpacingForIE doesn’t change anything.

3

Version of the library that I’m using: com.aspose:aspose-pdf:17.7

4

@bartbog

Thanks for contacting support.

We have managed to reproduce the same issue which you have reported. Hence, we have generated an investigation ticket as PDFJAVA-36977 in our issue tracking system. Our product team will further investigate this and we will keep you updated with the status. Please be patient and spare us little time.

We are sorry for the inconvenience.

5

Hello,
any update on the solution for this problem?

6

@bartbog

Thanks for your inquiry.

I am afraid that earlier logged issue has not been yet resolved, due to other high priority issues in the queue which were reported prior to yours. Our product team will definitely plan to investigate and provide a fix, as per their development schedule and as soon as we have some significant updates regarding its resolution, we will let you know. Please be patient and spare us little time.

We are sorry for this inconvenience.

7

Hi,
do you have any update on the issue?

8

@bartbog

Thanks for your inquiry.

I have checked the status of the earlier logged issue and I am afraid that it is not resolved yet. However, product team has started investigation against your issue and as soon as we receive some definite updates regarding its resolution, we will inform you. Please be patient and spare us little time.

We are sorry for the inconvenience.

9

Hello,
I’d like to ask again about the status of this issue.

10

@bartbog,

Unfortunately, there is no update on the linked ticket ID PDFJAVA-36977. We have logged a request to raise the priority of this issue under the same ticket ID PDFJAVA-36977. We will let you know once a significant progress has been made in this regard.