Problem with some characters when rendering msg to pdf

Aspose.Words Product Family
1

Hi,

we have some problems with msg-files (non-unicode, with UTF-8-coding), converting them to pdf. Some Characters are not converted correctly (ä, ü, ö …) but are displayed with rhombs and “?”.
I’m afraid, we do not have a test-document, that we can provide. We have seen this error with Aspose.Words 13.8 -> 14.5 / 14.6. Could you please check.
If we get a test-doc for you, I’ll provide it.

Kind regards,
Oliver

2

Hi Oliver,

Thanks for your inquiry. Unfortunately,
it is difficult to say what the problem is without the Document(s) and
simplified application. We need your Document(s) and simple project to
reproduce the problem. As soon as you get these pieces of information to
us we’ll start our investigation into your issue.