Hello,
can you please compare the attached pptx to jpg.
There seems to be a problem when converting texts.
Kind regards,
Dirk Münker
A second case (please see screenshots)
Hi Dirk,
Thank you for posting.
I have observed your comments and have worked with the file shared by you. I have not been able to reproduce the issue. I have also attached the generated output for your kind reference (see brandbox-1.jpg). I request you to please try using Aspose.Slides for Java 16.2.0 on your side and then share your kind feedback with us.
For the second case, please share the source presentation so that we may investigate it further to help you out.
Best Regards,
Hello Adnan,
I’ve tried it with 16.2 now, but there is no difference.
Is there something I need to keep in mind about the fonts?
I haven’t implemented the FontsLoader, yet.
Kind Regards,
Dirk
Hi Dirk,
I have worked with presentation file shared by you using Aspose.Slides for Java 16.2.0 on my end in Windows 7 with JDK 1.7. I have not observed any issue in generated thumbnail. For your kind reference, the generated thumbnail is shared. Also, in your presentation, Arial font has been used. Can you please make sure that if Arial font is accessible in your Operating System. Can you please also share the Java and operating system details along with used sample code so that we may investigate the issue further to help you out.
Many Thanks,
Hello Mudassir,
sure. Thank you. I work in a Vagrant-Box. The best would be to send you it’s specification.
Please see attachments. If you have any questions please let me know.
Kind regards,
Dirk Münker
Hi Mudassir,
because I’m able to load fonts now (see this Ticket Problems using custom fonts) the alignment is fine now.
Kind Regards,
Dirk
Hi Dirk,
Thank you for your valuable feedback.
We are glad to know that your issue is resolved and things have started working on your end.
Please feel free to contact us if we can be of any help to you.
Best Regards,