Question regarding invalid font

Aspose.PDF Product Family
1

Hi Aspose team! We identified an error with a document upload as follows:

Aspose.Pdf.FontNotFoundException: Font Arial Unicode MS was not found

Could you please confirm whether or not this font is supported?

3

@cvia,

Can you please attach the code snippet and the document affected?

4

Hi Carlos,

Sorry for missing this here! This is one of the affected documents that showed the error for us (attached): Event_Agreement_unsigned.pdf (241.0 KB)

Please note that I’ve redacted some of the fields so as not to share private information. I will also confirm a code snippet that can be shared.

Thank you!

5

@cvia,

Thanks again. I need the code snippet in order to keep investigating.

Also, keep in mind that redaction or deletion of sections or even pages is fine. I do not care about the information, only about the systems. So redact or remove as much as you want as long as the problem gets replicated.

I will wait for the code in order to continue checking this.