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Re: Corrupt output when using Aspose to save MS Word document containing SmartArt


It seems I have the exact same bug for the attached document:
- AsposeSmartArtBug.docx: original document
- AsposeSmartArtBugOutput.docx: Aspose.Words.Document.Save() output which is corrupted

It contains only a SmartArt which makes the Aspose output to be corrupted.

When I use “Reset Graphic”, it works properly so I guess it is related to some style customization in the SmartArt itself. I tried to reproduce the issue from scratch by updating color, size or font but was not able to find the exact thing which is causing the issue.

I’m using Aspose.Words 17.6.0 NuGet package.

Thanks a lot.

Kind regards,


Hi Julien,

Thanks for your inquiry.

While using the latest version of Aspose.Words i.e. 17.6, we managed to reproduce this issue with your particular document on our end. We have logged this issue in our bug tracking system. The ID of this issue is WORDSNET-15502. Your thread has also been linked to this issue and you will be notified as soon as it is resolved. Sorry for the inconvenience.

Best regards,