Hi,
we have license for version 15.4.
Can we have the bug fixe for this version?
Thank you
Hi,
Thanks for your inquiry.
Unfortunately, it is difficult to say what the problem is and how to resolve this using a very old version of Aspose.Words for Java 15.4.0. Please note that we don’t provide support for older versions of Aspose.Words and we do not provide any fixes or patches for old versions of Aspose products either. We always encourage our customers to use the latest versions of Aspose.Words (to date it’s 17.2.0) as it contains newly introduced features, enhancements and fixes for issues reported earlier. Thanks for your understanding.
Could you please attach your input Word document and output PDF file showing the undesired behavior here for testing? We will investigate the issue on our end and provide you more information.
Best regards,