We're sorry Aspose doesn't work properply without JavaScript enabled.

Free Support Forum - aspose.com

ReadGreetingString Issue when Connecting to imap.gmx.de


when using the following code, i receive a “ReadGreetingString” error when accessing the mailClient .MailboxInfo property. Using Aspose.Email 21.08. Am I doing something wrong? If not, can you confirm that issue?

The [credentials.XYZ] statements must match the respective account credentials.

The email provider is https://www.gmx.net/


Aspose.Email.Clients.Imap.ImapClient mailClient = new Aspose.Email.Clients.Imap.ImapClient(

object mailBoxInfo = mailClient.MailboxInfo;

Exception details:
Nachricht = The operation ‘ReadGreetingString’ terminated. Timeout ‘59997’ has been reached.
Quelle = Aspose.Email

at #=zWDJupmmUSDQe_ik0icb_bty8Lu$n.#=zJgiqjbo=(IAsyncResult #=z$dlfKq8=)
at #=zWDJupmmUSDQe_ik0icb_bty8Lu$n.#=zAYj2xuc=()
at #=zM$k80WElgWvOUWpkt8TfC$T9JJkGpwEEGj3VmRM=.#=zUItT6PQ=(#=ziblGE1WhwGn920QmRreywSmOnO2yIzpGbQ== #=zErBvVl8=)
at #=zg2ZgRKdp_DWdt8oCootObhSLdUFO.#=zAfU21ny4h2y3(Int32 #=zLDpUtBk=, #=ziblGE1WhwGn920QmRreywSmOnO2yIzpGbQ== #=zFkWkUfk=)
at #=zg2ZgRKdp_DWdt8oCootObhSLdUFO.#=zAfU21ny4h2y3()
at #=zsXsH_lQwvGooLwSPsXnnMj90LOmv5yJt8qQYxOI=.#=zxk_oSDOOOhaIVyExZg==()
at Aspose.Email.Clients.Imap.ImapClient.get_MailboxInfo()
at BS.Documents.Mails.Clients.Atlanta.IMAP.IMAPClientFactory.Create(ICreateOptions createOptions) in C:\_VS.NET\Shared\DocumentHelper\Atlanta\BS.Documents.Mails.Clients.Atlanta\IMAP\IMAPClientFactory.cs:line 37

nnere Ausnahme 1:
TimeoutException: The operation ‘ReadGreetingString’ terminated. Timeout ‘59997’ has been reached.

Regards Mark


Thank you for contacting support. We will reply to you as soon as possible.

There were some issues with MailboxInfo property in Aspose.Email 21.8. Unfortunately, I have no permissions to create an account in GMX. Please check you results using the latest version of Aspose.Email. If the issue persists, please enable activity logging and share a log file after executing your code.

I am afraid you won’t be able to get much information out of the logs but here they are:
Aspose.Email.IMAP_2021-11-29.log.zip (685 Bytes)

The error message remained the same.

Why you do not habe the permission to create a account? There is clearly an issue on you site!

The GMX service has regional restrictions for users. It would be great if you could provide test credentials for us.