Rendered chart is distorted with several defects

Aspose.Cells Product Family
1

Dear Aspose.
As you can see from example.

Chart differences (Rendered by Aspose 25.3 VS original in Excel)
1 - Extra black tooth like chart series is rendered
2 - Extra labels are rendered in chart
3 - Blue chart label is rendered much closer to the X-Axis
4 - Last column is much more to the left in rendered chart

Attaching image demonstrating the difference in output:
Bug-1289927-Distorted-Chart.xlsx-Difference.png (119.1 KB)

Attaching sample application demonstrating the issue:
Bug-1289927-Distorted-Chart.zip (214.8 KB)

We have used Windows and latest Aspose.Cells 25.3 to produce the results.

Best Regards
Pavel

2

@ottap

It seems you are experiencing several rendering issues with charts when using Aspose.Cells version 25.3. Here are some potential steps you can take to troubleshoot and resolve these issues:

  1. Check for Updates: Ensure that you are using the latest version of Aspose.Cells. Sometimes, rendering issues are fixed in newer releases, so updating to the latest version may resolve your problems.

  2. Review Chart Settings: Double-check the settings and properties of the charts in your Excel file. Ensure that all series and labels are correctly configured. Sometimes, discrepancies can arise from how the chart is set up in Excel versus how it is rendered by Aspose.

  3. Rendering Options: If you are using specific rendering options, consider adjusting them. For example, you might want to experiment with different rendering settings to see if that affects the output.

  4. Sample Application: Since you have provided a sample application demonstrating the issue, it may be beneficial to isolate the problem by simplifying the chart or the data being used. This can help identify if a specific element is causing the distortion.

  5. Contact Support: If the issue persists, consider reaching out to Aspose support with detailed information, including the sample application and images demonstrating the differences. This will help the support team to better understand the problem and provide a more targeted solution.

If you have any further questions or need additional assistance, feel free to ask!

3

@ottap,

Thanks for the template Excel file, screenshot and sample app.

After initial testing, I am able to reproduce and confirmed all your mentioned problems by using your template Excel file and sample app/code snippet. I found the rendered chart/shape is distorted with several defects in the output images (SVG format).

We require thorough evaluation of the issue. We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): CELLSNET-58198

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

4

Dear Aspose,
can we ask when we can expect resolution of this bug?
Thank you.

5

@ottap,

Your issue has not been resolved yet. We will check if we could provide latest updates or a possible ETA on it. We will get back to you soon.

6

@ottap,

We are pleased to inform you that your issue (Ticket ID: “CELLSNET-58198”) has been resolved. The fix/enhancement will be included in an upcoming release (Aspose.Cells v25.5) that we plan to release either this week or in the next week of May 2025. You will be notified when the next version is
released.