I have an issue generating smart quotes when adding content to a Word document. Part of our product is amending text in the document to something that is pre-configured by a user. However it has come to our attention that quotes don’t seem to be able to be converted to smart quotes as per the option in Word itself (Options>proofing>autocorrect options>autoformat as you type>replace as you type>“straight quotes” with “smart quotes”).
Is there a setting that we were unable to find to enable straight quotes to be converted to smart quotes when we add them to the document, does this need to be processed in some other way, or is this simply not supported?
Any help you can provide would be greatly appreciated.