Good Afternoon,
I am a Senior Developer from SITA, currently maintaining the OCJ Court Online system. We are experiencing an issue where documents sent to Aspose for signing are returned incorrectly — with the wrong document content.
This issue has occurred on three separate occasions, and we suspect the root cause may lie on the Aspose side. I have attached the screenshots of one of the documents.
We would like to request a technical session with your development team to investigate and address this matter.
Please let us know your availability for the session.
@Tshepisosita
Could you please provide more details about the specific Aspose product you are using and the steps to reproduce the document mismatch issue?
@Tshepisosita,
Could you please specify which Aspose APIs you are using for signing or rendering documents? Additionally, let us know the file formats you are using/rendering. We would appreciate it if you could share sample documents (zipped before attaching here) and a code snippet to help us reproduce the issue on our end. We will investigate your issue soon.
We apologize for any inconvenience, but we typically do not offer technical support through phone, online meetings, or chat sessions. For the best assistance you can get with your issue, please use our forums here.