Response status code does not indicate success: 500 (Internal Server Error)

Aspose.Total Product Family
1

aspose solution for pdf was working fine in dev environment we trial licence in dev environment solution stooped working we getting this error “Response status code does not indicate success: 500 (Internal Server Error)”.

Note: It’s working fine other environment where we have the full licence.

2

@nitincba,
Thanks for your query.
Please share with us your runnable application along with more details about the issue for our analysis. We will reproduce the problem and provide our feedback after testing.

3

Thanks for your response can you please give any shared location i will upload the files.
step 1:
we are deployed the Download pdf User control in Central Admin

bellow Steps we Are did.

7.1 Create new application Pool.

Go to IIS manager and click on application pools

  • Right click > add application Pool :
    • Name: TestDownloadPDF
    • .Net Framework version: .Net Framework V4.0.30319
    • Managed pipeline mode: Integrated.
    • Click ‘Ok’ button.

Go to Sites and Add Web Site:

Site name: app.Test.Com

Application pool: select “TestDownloadPDF”.

Physical path: select physical folder from the disk.

  * Binding : **http**
  * IP address: **All Unassigned**
  * Port : **8080**

  * Copy PDFDownload folder and add it to the physical path configured on last step
  * Go to the web site and select Authentication from right icons
  * Make **Anonymous Authentication** “Enabled” and others “Disabled”
  * Go to the web site you created and click “Convert to Application”
  * Change Application pool to **DownloadPDF**
  * Click on the virtual application and select Authentication from right icons
  * Make **Windows Authentication** “Enabled” and others “Disabled”.

Go to web.config file and add aspose licence path:

  * Right click on Application
  * Click Explore
  * Open web.config file

  * Change **AsposeLicensePath** value to Aspose license path on **test** environment then save file.
4

@nitincba,
You can use any third party service if data is big sized (e.g Dropbox, Google drive, etc.) to upload the file(s) (you may zip the archive if you want) there and share the Download link here.