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Retain SmartArt Text Box Rotation (Direction) during Converting Word DOCX Document to PDF using C# .NET

Hi there,

We have an issue when saving a .docx document (contains SmartArt) to .pdf.

The SmartArts in DOCX are in the right direction. However once it’s saved as PDF, some text inside the SmartArt is in the wrong direction.

We have tested with the following version, working incorrectly:

  • 20.4
  • 20.1
  • 19.12.0
  • 19.11.0

Working correctly:

  • 19.10.0
  • 19.7.0
  • 19.1.0
  • 18.8

We notice there is a change in 19.11.0:
ORDSNET-19168 SmartArt to PNG conversion issue with text rendering

Not sure if this is related.

The code we use:

var document = new Document(Stream, Option)

SmartArt Issues.zip (138.3 KB)

Kind Regards


We tested the scenario and have managed to reproduce the same problem on our end. For the sake of correction, we have logged this problem in our issue tracking system. The ID of this issue is WORDSNET-20269. We will further look into the details of this problem and will keep you updated on the status of correction. We apologize for your inconvenience.

Hi just want to check if there is any update for this?

Issues Status
WORDSNET-20269 ---- Status : Closed

Has this been fixed?



Yes, your issue WORDSNET-20269 has now been resolved. The fix of this issue will be included in the 20.6 version of Aspose.Words. We will inform you via this thread as soon as 20.6 version containing the fix of this issue will be released st the start of next month.

1 Like

The issues you have found earlier (filed as WORDSNET-20269) have been fixed in this Aspose.Words for .NET 20.6 update and this Aspose.Words for Java 20.6 update.