RTF Document Throws NullReferenceException in Aspose.Words.Tables.Cell

Aspose.Words Product Family
1

I am an exception when trying to load an RTF file into a Document.

Here is the exception:

==== Inner Exception ====
Name: NullReferenceException
Message: Object reference not set to an instance of an object.
StackTrace:
   at    .(Cell )
   at    .(Row )
   at    .(Row )
   at    . ()
   at    .(    )
   at    .(    )
   at    .      (    )
   at ​  .(    )
   at ​  .      ()
   at Aspose.Words.Document.(Stream , LoadOptions )

HResult: 0x80004003

Source: Aspose.Words

Here is my code snippet:

using(var stream = attachment.OpenDataStream(cancellationToken))
{
     var loadOptions = new LoadOptions { LoadFormat = LoadFormat.Rtf };

     var document = new Document(stream, loadOptions);
}

Here is the RTF file with the issue:
RtfWithIssue.zip (34.4 KB)

3

@puremass Thank you for reporting this problem to us. I have managed to reproduce it on my side. For the sake of correction the issue has been logged as WORDSNET-23471. We will keep you informed and let you know once it is resolved.

4

Any idea what an ETA would be on a fix for this? My boss informed me we do have paid support. Once I have access to paid support I will post there. Does paid support help fast track fixes?

5

@puremass Currently it is difficult to give you an estimate. We will investigate the issue deeply and provide you more information.
From my experience, exception issues are fixed quite fast.

6

The issues you have found earlier (filed as WORDSNET-23471) have been fixed in this Aspose.Words for .NET 22.3 update also available on NuGet.