Saving a Copy of a PPTX and then Getting a Slide Image Is Omitting Elements

A C# project that has the following NuGet packages:

Aspose.Cells (24.8.0)
Aspose.Slides.NET (24.8.0)
DocumentFormat.OpenXML (3.1.0)
Newtonsoft.JSON (13.0.3)

Consider the following PPTX file located within this zip:

bugs.1942.Walmart.zip (854.8 KB)

I have 1 powerpoint file with 2 slides, the middle of the first slide is the point of interest here as it has a chart. I run this attached C# code in order to

  • Save a copy of this PPTX file
  • Use .GetImage to get JPEG images of each slide from the copy

What ends up happening, in the screenshot, this one would be titled “269.jpeg” the chart in the middle suddenly disappears. If I open the copied file, the element is there.

code.zip (576 Bytes)

This was not happening in the previous version we were using:

@BK.Broiler.730,
Thank you for contacting support. I am working on the issue and will get back to you soon.

@BK.Broiler.730,
Thank you for your patience. I’ve reproduced the problem you described.

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): SLIDESNET-44685

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.