Hi Aspose Team,
Shilpi
Hi Aspose Team,
Also please note it doesn’t happen in our Unix server environment.
Hi Shilpi,
Thanks for your inquiry. Could you please attach your input Word document and JAI jar files here for testing? Please also share if you are using any ImageSaveOptions. I will investigate the issue on my side and provide you more information.
Please observe this happens for all kinds of input Word docs.
Hi Shilpi,
Thanks for sharing the detail. I have tested the scenario and have managed to reproduce the same issue at my side. For the sake of correction, I have logged this problem in our issue tracking system as WORDSJAVA-1194. I have linked this forum thread to the same issue and you will be notified via this forum thread once this issue is resolved.
We apologize for your inconvenience.
Hi Shilpi,
Thanks for your patience. It is to inform you that our product team has completed the work on this issue (WORDSJAVA-1194)
and has come to a conclusion that this issue and the
undesired behavior you’re observing is actually not a bug in
Aspose.Words. So, we have closed this issue as ‘Not a Bug’.
This problem occurs because of dependencies order of Jar files. Please make sure that AdvancedImagingAPI.jar is loaded after jai_*.jars. Please check attached screenshot of Eclipse IDE for order the dependencies.
Amazing! Thank you so much Tahir for figuring that out.
Hi Shilpi,
Thanks for your feedback. Please feel free to ask if you have any question about Aspose.Words, we will be happy to help you.
The issues you have found earlier (filed as WORDSJAVA-1194) have been fixed in this .NET update and this Java update.