On a web site user has ability only look at all his posts (with some simple filter). Posts from different threads are messed up. User do not have a list of threads, that he opened, where he can see status (resolved/not resolved/in progress/etc) of his issue.
Would be nice to have user’s profile more useful.
Thank you for getting in touch. We’re currently looking at our search tools, with an aim of making improvements, so your suggestions are well timed. I’ll share your thoughts with the rest of the team so they can be taken into account as we improve.