Ok, we have done quite several tests, and found out some minor and major problems that we’d like to ask you if it is possible to fix in some way. I’m also attaching an archive containing the following:
- 3 .doc report print, which show how your library creates them
- 3 .docx report print, which show how your library creates them
- 3 .rtf report print, which show how the standard JasperReports RTF library creates them
- 3 .jrprint file (one for each report, just in case they might be useful to you)
- the .xml files defining the layout of those reports (not sure if you’d need them, but just in case)
[BTW, all this problems do not relate with the original topic title, but I wasn’t sure if I really should open a new one. Also, in the archive, I’ve stripped out the watermark so that it is easier to see the document content.]
So, starting with the minor problems (which I think could possibly be fixed by re-designing the report template, but I’m not sure if this can fix them ALL) referring to reports 0_1 and 1_2_1
- as you can see, the page header is different, it has lost those nice round borders (actually, in the .doc/.docx version, it has no border at all)
- the page footer is different, it misses a line on the left of the image (this is REALLY a minor problem, we can just take the footer as it is, but I preferred to report it anyway)
- sometimes there are unwanted blank pages, seems due to page break problem: the page breaks sometimes are put too “late”
- in the .docx reports, the page footer is quite too big, and it looks different if I open it under Word 2003 or Word 2007
- allignment is different between .doc and .docx report format, even though they are the same report with the same content (as for the footer problem, this is REALLY a minor problem, but I preferred to report it anyway)
Anyway, as I said, the problems listed above are minor problems, which we’d surely like to be able to fix, but the major problem I see here (again, speaking of reports 0_1 and 1_2_1), and this is really a great deal for us, is that the page header and footer are in the document body and not in the right header and footer sections, so if one of our customers modifies the document by removing (or adding) text, the page header and footer will end up in the wrong position, giving us no advantage against the .rtf format, since each page has its own header and footer (I’m not sure if I really explained myself here. I it is not clear, please ask and I’ll try to clarify what I mean).
Moving to report 99_5_1, which is a very big one (it’s made of 30+ subreports), well, here we have a HUGE problem. Both the .doc and .docx reports are completely wrong, not even CLOSE to what we’d like to obtain (which is obviously a .doc easily-editable version of the .rtf). I really hope there is a way to fix this, 'cause if there is not we’ll need to look somewhere else to find our reporting solution.
Lastly, I’d like to thank you
we’ve NEVER received such high-quality customer support, and we hope you’ll be able to help us fixing our problems with your software. If you need more information, just let me know and I’ll do my best to provide you all you need.
EDIT: please notice that the 99_5_1 report is made using a different servlet, which is similar to the one that made the 0_1 and 1_2_1 report, but with some differences. I’m attaching it here just in case it helps.