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setKeepOriginalEmailAddresses setting true and false

For msg file I see email address with setKeepOriginalEmailAddresses true and missing display name. If I set setKeepOriginalEmailAddresses false I see display name and no email address. Finally I had to open the msg file twice with setKeepOriginalEmailAddresses as true and false. Later I merged the properties. Not sure if this can be fixed. Since the msg file is client data. I could not share. Any help would be appreciated.

@vidhyasagar.bandaru

To ensure a timely and accurate response, please attach the following resources here for testing:

  • Your input MSG file.
  • Please attach the output file that shows the undesired behavior.
  • Please attach the expected output file that shows the desired behavior.
  • Please create a sample application (source code without compilation errors) that helps us to reproduce your problem on our end and attach it here for testing.

As soon as you get these pieces of information ready, we will start investigation into your issue and provide you more information. Thanks for your cooperation.

PS: To attach these resources, please zip and upload them.