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setKeepOriginalEmailAddresses setting true and false

For msg file I see email address with setKeepOriginalEmailAddresses true and missing display name. If I set setKeepOriginalEmailAddresses false I see display name and no email address. Finally I had to open the msg file twice with setKeepOriginalEmailAddresses as true and false. Later I merged the properties. Not sure if this can be fixed. Since the msg file is client data. I could not share. Any help would be appreciated.


To ensure a timely and accurate response, please attach the following resources here for testing:

  • Your input MSG file.
  • Please attach the output file that shows the undesired behavior.
  • Please attach the expected output file that shows the desired behavior.
  • Please create a sample application (source code without compilation errors) that helps us to reproduce your problem on our end and attach it here for testing.

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