Hi Aspose,
We have come across (for the last 8 months) a problem in connection to Aspose.Slides, that I hope you can help us out on.
Sometimes when generating PowerPoint files it leaves the application server (Jboss) much slower.
We have identified 100% to be connected to the generating of PowerPoint report (a PowerPoint file was always generated at the same time the application server becomes slow), but not always will a PowerPoint file trigger this.
Any task carried out afterwards (not only Aspose related) by the application server is 6-8 times slower. This means that e.g. generating of a PowerPoint file can take more than 20 minutes.
Restarting Jboss will make the application server fast again, until problem occurs again.
In some situations Jboss can run without any slowness for weeks without this problem occurs (even though PowerPoint files are made), and in this situation the problem seem not possible to reproduce (until JBoss is restarted). Sometimes the slowness happens shortly (few hours) after restart.
We currently use Aspose.Slides 8.4.0. With version 7.4.0 we also had the slowness problem. But not with version 2.9.3.
We make the PPTX presentations using com.aspose.slides.PresentationEx (notcom.aspose.slides.Presentation).
We use JBoss AS 7.1.1 as application server
Have you any ideas what could be causing this?
Best regards,
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