Smartart in word render error when output to html

the source file snapshot

the output png file

the test docx file can be download in blow link:

test file

this test file zip with winrar can not upload in this forum, so strange.

Hi Pyntia,

Thanks for your inquiry. I am afraid, I can not find the document in shared web link. Please try again to upload the document in this forum thread.

It would be great if you please share some detail about the issue which you are facing. We will then provide you more information about your query.


you can use this attachment for testing.


Hi Pyntia,

Thanks for sharing the document. I have tested the scenario and have managed to reproduce the same issue at my side. For the sake of correction, I have logged this problem in our issue tracking system as WORDSNET-10215. I have linked this forum thread to the same issue and you will be notified via this forum thread once this issue is resolved.

We apologize for your inconvenience.

The issues you have found earlier (filed as WORDSNET-10215) have been fixed in this .NET update and this Java update.

This message was posted using Notification2Forum from Downloads module by aspose.notifier.

hi, Tahir

i use the latest 14.6 to test this scenario and found this bug reproduce again, it doesn’t gone, please check it.


hi, Tahir

i sorry, i has made a mistake for this, i forgotting replace the aspose.word.dll in my project, after do this, i found this bug has already gone.


Hi Pyntia,

It is nice to hear from you that your problem has been solved. Please feel free to ask if you have any question about Aspose.Words, we will be happy to help you.