Some graphic elements are missing after conversion to pdf in v.17.6


#1

Hello,
Please take a look at the attached files. Upon conversion, we have missing labels and backgrounds.
Could you let me know if you are going to fix this and provide an estimate?
Thank you,
Sergey
Visio file conversion to PDF2.jpg (62.9 KB)
1f89d493-e6c5-4084-a69b-5ae9b02b2a9c.vsdx.pdf (99.5 KB)
0f1390e7-939e-4727-ba4a-58c0aaae4ec9.vsdx.pdf (120.4 KB)
54e4e354-ace6-46ba-ae62-b3c3b8a1f8f1.vsdx.pdf (124.7 KB)
sourceFiles.zip (218.0 KB)
Visio file conversion to PDF1.jpg (76.6 KB)


#2

@sergtey.kogan,
Thank you for contacting support. We are working over your query and will get back too you soon.

Best Regards,
Imran Rafique


#3

@sergtey.kogan,
We have tested your source VSDX drawing with the latest version 17.7 of Aspose.Pdf for .NET API and managed to replicate the issues as below:

File Name: 0f1390e7-939e-4727-ba4a-58c0aaae4ec9.vsdx
DIAGRAMNET-51301: VSDX to PDF - the color of text on connecting lines is changed
DIAGRAMNET-51302: VSDX to PDF - missing graphic elements

File Name: 1f89d493-e6c5-4084-a69b-5ae9b02b2a9c.vsdx
DIAGRAMNET-51303: VSDX to PDF - the color of text on connecting lines is changed
DIAGRAMNET-51304: VSDX to PDF - incomplete rendering of the flow chart
DIAGRAMNET-51305: VSDX to PDF - missing graphic elements

File Name: 54e4e354-ace6-46ba-ae62-b3c3b8a1f8f1.vsdx
DIAGRAMNET-51306: VSDX to PDF - the color of text on connecting lines is changed
DIAGRAMNET-51307: VSDX to PDF - missing graphic elements

We have linked your post to these tickets and will keep you informed regarding any available updates. We are sorry for the inconvenience caused.

Best Regards,
Imran Rafique


#4

@sergtey.kogan,
The ticket ID DIAGRAMNET-51301 has been resolved. If there is no issue in the quality assurance phase, then this fix will be included in the next version 17.8 of Aspose.Diagram for .NET API. We will notify you once it is fixed.

Best Regards,
Imran Rafique


#5

@sergtey.kogan,
The ticket IDs DIAGRAMNET-51305, DIAGRAMNET-51306 and DIAGRAMNET-51307 have been resolved. If there is no issue in the quality assurance phase, then their fixes will be included in the next version 17.8 of Aspose.Diagram for .NET API. We will notify you once it is fixed.

Best Regards,
Imran Rafique


#6

Thank you for the quick turnaround, Imran!

Sergey


#7

@sergtey.kogan,
The ticket IDs DIAGRAMNET-51302 and DIAGRAMNET-51304 have been resolved. If there is no issue in the quality assurance phase, then their fixes will be included in the next version 17.8 of Aspose.Diagram for .NET API. We will notify you once it is fixed.

Best Regards,
Imran Rafique


#8

@sergtey.kogan,
In reference to the ticket IDs DIAGRAMNET-51301, DIAGRAMNET-51302, DIAGRAMNET-51304, DIAGRAMNET-51305, DIAGRAMNET-51306 and DIAGRAMNET-51307, please download and try the latest Hotfix version: Aspose.Diagram for .NET 17.7.1. Please also let us know how that goes on your side.

Best Regards,
Imran Rafique


#9

Hi Imran,

This looks much better, thank you!
It looks like we missed one issue, no background color on graphic elements. See ‘Visio file conversion to PDF2.jpg’.

Thank you,
Sergey


#10

@sergtey.kogan,

We managed to replicate the problem of no background color of shapes. It has been logged under the ticket ID DIAGRAMNET-51325 in our bug tracking system. We have linked your post to this ticket and will keep you informed regarding any available updates. We are sorry for the inconvenience caused.

Best Regards,
Imran Rafique


#11

@sergtey.kogan,
The ticket IDs DIAGRAMNET-51301, DIAGRAMNET-51302, DIAGRAMNET-51304, DIAGRAMNET-51305, DIAGRAMNET-51306 and DIAGRAMNET-51307 have been fixed. Please download and try the new version 17.8 of Aspose.Diagram for .NET API.

Best Regards,
Imran Rafique


#12

Hi Imran,

Everything looks good. We are only waiting for the ticket ID DIAGRAMNET-51325.

Thank you,
Sergey


#13

@sergtey.kogan,
The linked ticket ID DIAGRAMNET-51325 has just been identified and logged in the issue tracking system. It is difficult for us to share an estimate before the completion of the analysis phase. We will let you know once a significant progress has been made in this regard.

Best Regards,
Imran Rafique


#14

The issues you have found earlier (filed as DIAGRAMNET-51303) have been fixed in Aspose.Diagram for .NET 19.8.