Some images showing up grey and cut off converting word to PDF

Aspose.Words Product Family
1

Hi

Our application requires users to be able to upload a word document and see a PDF preview of said document, and we are using Aspose Words for java to do this conversion. I am noticing that some color images in the word documents are rendering grey and slightly cut off on the right hand side on the PDFs. Is this a known problem in the product?

The jar we are using is Aspose.Words.jdk15.jar. Please see attached for screen shots and a sample document containing an image that is causing the behavior. The code is simple:

public void saveDocAsPdf(String docFileName, String pdfFileName) throws Exception
{
    Document doc = new Document(docFileName);
    Document pdf = doc.deepClone();
    pdf.save(pdfFileName, SaveFormat.PDF);
}

Thanks a lot,
Matt

2

Hi Matt,
Thanks for the inquiry. I have tested your code but unable to reproduce the reported issue. Please try latest version of Aspose.Words i.e. v11.4.0. Hopefully it will resolve your issue. Kindly let us know if it persist so we will investigate further and suggest you solution accordingly.
Best Regards,

3

Thanks Tilal. When using the newest version the image is showing up as it should. Looks like we will have to renew our license

Kind regards,
Matt